SMS or email scams

Have you received an SMS or email from the Norwegian Public Roads Administration that you were not expecting?

Take your time, and check the message carefully before you do anything.

Always go to vegvesen.no or autopass.no

Your best protection against fraud is to go directly to vegvesen.no or autopass.no. Then you know that the website you come to is the legitimate one.

How to protect yourself

  • Delete messages and emails you suspect are scams, without opening them.
  • Always go to vegvesen.no or autopass.no by typing these in the address bar at the top of your browser.
  • Have you been scammed? Report it to the police as soon as possible. Please also let us know at so that we can do our part to stop the fraudster.
  • Have you shared your credit card number, BankID or account number with someone and suspect that it was a scam? Contact your bank immediately. You can also block your card in your online or mobile banking account. 

Examples of fraudulent emails

These are some of the fraudulent emails that have been sent out in January 2025. The scammers change the sender address frequently, but currently, many of the fraudulent AutoPASS emails are sent via surveymonkeyuser.com. The second email below is an example of this. 

A fake email with Autopass.no as the sender. The text in the email is about an error with a payment and the email contains a fake link.
A fake email with Autopass.no as the sender. The text in the email is about an error with a payment and the email contains a fake link. Illustration: Statens vegvesen
A fake email saying you have received a speeding ticket. The email contains a fake login button.
A fake email saying you have received a speeding ticket. The email contains a fake login button. Illustration: Statens vegvesen
A fake email reminding you to renew your driver's license. The email contains fake links. It is also not the Norwegian Public Roads Administration's phone number.
A fake email reminding you to renew your driver's license. The email contains fake links. It is also not the Norwegian Public Roads Administration's phone number. Illustration: Statens vegvesen
Fraudulent email encouraging the recipient to log in to update their driving licence. The link leads to a fake page.
Fraudulent email encouraging the recipient to log in to update their driving licence. The link leads to a fake page. Illustration: Statens vegvesen

Examples of fraudulent SMS messages

These are some of the fraudulent SMS messages that have been sent:

We are aware of a fraudulent SMS being sent out where the recipient is asked to click on a link to pay an unpaid traffic fee. The sender of the SMS has so far been an unknown Norwegian number starting with 59 4444, but this may change.
We are aware of a fraudulent SMS being sent out where the recipient is asked to click on a link to pay an unpaid traffic fee. The sender of the SMS has so far been an unknown Norwegian number starting with 59 4444, but this may change. Illustration: Statens vegvesen
The bottom SMS is a fake SMS, which is placed in the same message thread as other messages from the Norwegian Public Roads Administration. We do not send SMS with links.
The bottom SMS is a fake SMS, which is placed in the same message thread as other messages from the Norwegian Public Roads Administration. We do not send SMS with links. Illustration: Statens vegvesen
scammers are sending out a fake SMS asking you to click on a link to renew your driver's license. This is a scam. Do not click on the link, but please send a screenshot of the SMS to krimtips@vegvesen.no. The sender of the SMS has so far been an unknown number 59 44 15 95, but this may change.
scammers are sending out a fake SMS asking you to click on a link to renew your driver's license. This is a scam. Do not click on the link, but please send a screenshot of the SMS to krimtips@vegvesen.no. The sender of the SMS has so far been an unknown number 59 44 15 95, but this may change. Illustration: Statens vegvesen
A fraudulent SMS.
A fraudulent SMS. Illustration: Statens vegvesen.no

How to detect fraud

If you receive a message you are not expecting, you should always be cautious:

An email that appears to be sent from an address ending in vegvesen.no, may be fake, and a fake SMS may be bundled with other messages from a known sender. If you receive email from the Norwegian Public Roads Administration (Statens vegvesen) or Autopass, and it was sent from an email address ending in anything other than @vegvesen.no, it is always a scam.

Do not open attachments or click on links in an SMS and e-mail. A link may lead to a fake website to lure you into revealing your passwords or other information. 

Check the language. Scam attempts are often characterized by poor language and a threatening tone. Be particularly skeptical if the sender encourages you to act quickly or emphasises that it is important that you do something.

See more tips:

Protect yourself against fraud and identity theft (politiet.no - Norwegian only)

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